1. Return Eligibility

Products can be returned within 7 days of receiving your order. To be eligible for a return, the item must be unused, in its original packaging, and in the same condition as received.

2. Non-Returnable Items

Certain products cannot be returned due to hygiene and safety reasons, including but not limited to:

• Personal care & beauty items
• Opened fragrance bottles
• Customized or special order items

3. Refunds

Once your return is received and inspected, we will notify you of the approval or rejection of your refund. Approved refunds will be processed through your original payment method or adjusted in your next purchase.

4. Return Shipping

Customers are responsible for paying the return shipping charges, except in cases where the item was delivered defective, damaged, or incorrect.

5. Exchange Policy

If you wish to exchange a product, please contact our support team within the 7-day window. Exchanges are subject to product availability.